Full disaster re-direct also applied as standard and is automatically actioned in the event of power cut or system failure and can be applied remotely by the administrators in the event of an office evacuation or closed office scenario.
The system is fully managed by Solution Consultants with a selection of administrators within Global Reach.
International numbers for US and EU sales and support were also supplied.
As well as looking at all their telecoms Global Reach also asked for a full audit of their company utilities. A new supplier was appointed for all meters with competitive rates and common end dates were applied to their contracts.
- No additional line costs – utilisation of current Ethernet
- No additional hardware costs
- Remote working anywhere, anytime
- Total management of telecoms procurement and implementation
- One point of contact for account management across multiple products
- Immediate response times for all queries across all products.
- 24/7 access to experienced engineers
- A real understanding of their call and data usage
- One simply formatted and itemised monthly invoice
- Zero migration downtime
- Total management of utility contracts
- No utility auto rollover guarantee
- Utility Cost savings in excess of 20% year on year