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Category Archive for: "Customer satisfaction"
Home / News / Customer satisfaction
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7 Reasons to engage an Energy Broker

18 August 2016
Eleanor Cowmeadow
Customer satisfaction, News

There are many reasons to utilise the support of an energy broker but to save you even more time we have narrowed it down to our top 7! The right price first time Escalating electric and gas prices are contributing […]

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Managing Multi-Site Business Energy Portfolios

11 November 2014
Eleanor Cowmeadow
Code of Practice, Customer satisfaction, Electricity, Gas, Strategy, Uncategorized

Energy-Procurement recognise that for multi-site businesses, managing their own energy portfolios can be costly, inefficient and a serious drain on business resources. We specialise in managing such portfolios, which enables us to enable efficiency from day one which we provide […]

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If you aren’t looking after your business energy contracts, who will?

14 May 2014
Eleanor Cowmeadow
Contract Tie, Customer satisfaction, Electricity, Gas, Supplier Switch

SOURCE- Energylive News We’re not totally shocked to learn that a third of business leaders don’t know who supply their business energy – question is, which camp are you in? There are probably many reasons for the lack of supplier […]

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Ofgem is rounding up the Cowboys!

18 February 2014
Eleanor Cowmeadow
Code of Practice, Customer satisfaction, Electricity, Gas

There are many energy brokers out there, all claiming to ‘find you the best energy deal’ and ‘will not be beaten on price’. Fact is just like in any other industry there are the good, the bad and the ugly. […]

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We ask – What do you care about?

21 October 2013
Eleanor Cowmeadow
Customer satisfaction, Electricity, Gas

Whilst doing some recent research on Utility customers. I came across some very revealing, but not overly surprising, facts on ‘what a customer cares about’. Let’s face it energy is a pretty boring subject usually, however, with all the recent […]

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About Energy Procurement

Energy Procurement specialises in providing low cost Gas, Electric, LPG, Oil and Renewable utilities in to businesses nationwide.

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