Due to the nature of dairy farming, working hours are not ‘standard’ so when they wanted to deal with contracts, usually late at night, no one was available to speak too. When Liz Jenkins met them in 2010 Dennis and Angela were continually having arguments with their suppliers regarding the rates they were paying. Liz was able to speak to them and meet them out of hours when a time was suitable for them.
Being dairy farmers milking happens at peak and off peak times. Some of their meters were only single rated, we have since upgraded meters to night, day and 3 phase. Energy Procurement then manage all contracts until their expiry when they will be re-quoted with the best possible rates. Full management of the utility procurement alleviates the risk of any high rates being applied to lapse or ‘Auto Rollover’ contracts.
- Total management of utility contracts
- One point of contact for account management across multiple sites
- Immediate response times for all queries.
- Cost savings in excess of Circa 30% which is approx £5000pa
- No Auto Rollover guarantee
Dennis and Angela are delighted with the service there account manager Liz Jenkins has offered “giving them piece of mind that we understand their situation and are being completely looked after with all energy requirements”