Nastural Gas Flame

Project Nexus, the replacement for Xoserve’s ageing gas settlement system enters its implementation phase into industry and should be compete on 1 June 2017.  

As a result, the Gas industry will experience an unprecedented level of change during the transitional period of 23 May 2017 to 5 June 2017 which means that customers will experience longer registration lead times than normal. These changes affect all gas suppliers – electricity switching will not be impacted. Normal registration timescales are expected to resume for registrations initiated from 6 June 2017 as the industry returns to business as usual.

The new platform has been designed to accommodate the large volume of data generated by smart meters and to remove distortions in the current gas settlement arrangements which are hindering competition.

It also aims to improve the reliability of switching arrangements by bringing the systems operated by independent gas transporters into a single centralised system.

It should be noted that no gas supply registrations will be processed during the Non-Effective days, and delays with registrations may be experienced for up to 5 days from 01 June 2017.